How do we achieve this holy grail of both business and service, in today’s world? LEAN is the answer. LEAN is a collection of tools that when applied, form part of your culture and allow you to provide extreme Value to your clients, become highly Competitive in the market place and increase your Profitability. If your business, is not currently excelling in these areas, this class is for you. Introduction to LEAN will cover the history, the benefits, and the tools needed for a LEAN Culture. As a special bonus we will discuss ways to create a culture that is Self-sustaining around LEAN and not just a temporary answer.