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Refund Policy

Dropping less than 5 business days prior

You will need to inform Continuing Education at least 5 business days prior to the course. Any drop requests received less than 5 business days in advance will incur a 50% Service Fee (50% of Course Fee) and Materials Fees will not be refunded.

Dropping more than 5 business days prior

A $15.00 service fee will assessed on all drops requesting full refunds. If you choose to accept a course voucher, the $15.00 fee will be waived. Vouchers are not cash-refundable and expire 6 months from the date of issue.

No-Shows or Late Cancellations

There will be no refunds or vouchers issued for no-shows or requests received by Continuing Education after the start of class.

 

 

Refund FAQ

Where is my refund?

If you paid with a credit card, your refund will go back on the card used. Please allow 5-7 business days for the refund process to be completed.

If you paid with cash or check, please allow 7-14 business days for Aims to process your drop and request a check be sent to you in the mail. The refund check will be sent to the student that was registered for the course per Aims policy. This excludes company third party pay.

Why did the refund go to the student?

A refund would go to the student in the event that the third party paid with cash or check. It is Aims policy that if the refund is anything other than a credit card we have to return the money to the registered student.

 

 

Registration FAQ

Course Policy

What is the cutoff date to register for classes?

We encourage you to register sooner than later. Delays in registration and accessing materials and supplies may be affected if you do not register in a timely manner.

You can register up until one business day before class. If you register after five business days before class, please contact Continuing Education to confirm we have received your registration. Please also note that if you register late, it may impact whether or not we will have enough materials for you during class.

Do I have to register online?

Continuing Education would prefer that you register online. This allows you the opportunity to get familiar with our new course and student management system. This also will give you more control in registering yourself and updating your information. The online system will also provide you with receipts, registration confirmations, and reminders.

If you are unable to pay by credit card, we have the capability to take a registration personally at our office.

What is the minimum number of students required to hold a class?

There is no standard minimum. Please contact Continuing Education by calling 970.339.6229 or emailing cedinfo@aims.edu to inquire about course minimums. 
If you are inquiring about any Loveland College for Kids Courses please contact 970-667-4611 or Loveland@aims.edu.

If you are inquiring about any CPR Courses please contact 970-339-6696 or cpr@aims.edu.

If you are inquiring about any CPAT Courses please contact 970-339-6694 or
garrett.timm@aims.edu.

What may cause my class to be canceled?

Your class may be canceled for a number of reasons. Aims Corporate Education reserves the right to cancel a course for any reason. Some reasons include:

  • The class did not meet registration minimums
  • The instructor suddenly became unavailable
  • Weather
  • Unforeseen events that could not be controlled by Continuing Education

How will I be notified if my class is canceled?

You will receive notification via email. We recommend when setting up your student account that you use an email that is frequently visited. The great thing about our new system is that when we update courses in the system, students registered are notified instantly.

If my class is canceled, will I incur a drop fee?

No, Continuing Education will not charge the student drop fees if the course was canceled by Continuing Education. 

 

Third Party Payment

How do I register if my company/or other third party wants to pay for my class?

Registrations are conducted differently for third party payments. Please contact Continuing Education at 970.339.6213 to be advised on how to handle your third party payment and registration.

I am a company that paid for an employee. Can I get information about the participation of my employee?

Unfortunately, FERPA does not allow colleges to release information about a student's status, course, transactions, or work attendance without permission from the student regardless of age. Please find a release of confidentiality at the bottom of this FAQ.

Continuing Education recommends that you require the employee request a letter of completion signed by Continuing Education as proof of participation.

 

Dropping/Transfering Classes

How can I drop a class?

You must contact Continuing Education (cedinfo@aims.edu) in writing 5 business days prior to the start of class. There are drop notification requirements. Please review our refund policy to ensure a maximum refund.

 

   

Payment FAQ

What type of credit cards do you accept?

We accept Visa, Mastercard, Discover, and American Express.

My credit card was declined but I have money in my account. What is wrong?

There are a number of reasons why your card may have been declined. We recommend that you wait 180 minutes and try one more time. If you are still having an issue with your card processing, contact your bank or credit card company first. If you find everything is functional, then contact Continuing Education at 970.339.6213, or feel free to stop by and register in person.

Can I pay with something other than credit card?

Yes, you can pay with cash, check, or voucher (third party), but you need to visit our location to register and pay. We are located at 5590 W. 11th St Greeley, CO 80634 and are open Monday-Friday 8am-5pm. 

 

 

General FAQ

I forgot my password and login information. What do I do?

Please contact Continuing Education by calling 970.339.6229 or emailing cedinfo@aims.edu.

How can I contact an instructor to discuss class material?

If you need information regarding the course or the material, please contact Continuing Education. Per Continuing Education policy, we do not give out instructor information.

Education policy, we do not give out instructor information.

Do you have discounts for seniors?

At this time, we do not have discounts for seniors.

Do you have disability access?

Yes, Aims Community College has a disability access center located on the Main Campus in the College Center. The Main Campus is located in Greeley, CO,  off 20th St and 47th Ave. You are required to contact the disability center regarding disability access needs and work through their office to ensure that you will be able to be accommodated. You must notify the disability access office in advance of the day of the course.

If you are interested in learning how the disability access office can assist you and how policy is applied, please contact the disability office by calling 970.330.8008. 

I don't have a high school diploma or GED. Can I take Continuing Education courses?

A diploma or GED is not required to participate in Continuing Education courses. If you would like to receive your high school diploma please call 970.339.6318. If you would like to receive your GED, please visit www.aims.edu/student/assessment/tests/ged.htm or call 970.339.6665.

Do I have to be a student at Aims Community College to take Continuing Education courses?

No, you do not. Aims Continuing Education does not require you to apply for admissions to take Continuing Education courses.

If I take Continuing Education courses, am I considered an Aims student?

No, you are not. Since Continuing Education does not require you to apply to the college, you are not paying student fees and cannot acquire federal financial aid subsidies as a method of payment.

Do I get a student ID?

No, you do not. Student ID's are reserved for admitted students of Aims Community College. To be admitted, you must first apply to the college and pass the admissions and placement requirements. To learn more about how to become a degree seeking Aims student, please visit our website at www.aims.edu or call 970.330.8008.

Do I receive credit towards a degree when taking Continuing Education courses?

No, you have to be admitted to Aims Community College and take a state approved credit courses. Credit courses have required contact hours and seat time as well as testing. Continuing Education courses are not designed to be delivered in the same way as credit courses. 

 Will Continuing Education courses transfer to other colleges or degree programs?

Continuing Education courses are not credit based and therefore are not attached to a degree program. This means that transferring credits is not applicable.

 What is the minimum age to register for a Continuing Education course?

Students must be at least 16 years of age to register for a Continuing Education course. There is not a maximum age. This policy excludes College for Kids.

 

  

Student Information FAQ

Can I get information about my dependent's course work and schedule?

Unfortunately, FERPA does not allow colleges to release information about a student's status, course, transaction, or work or attendance without written permission from the student regardless of age. Please find a release of confidentiality at the bottom of the FAQ.

I paid for someone else. Can I get complete information regarding that person's class?

Unfortunately, FERPA does not allow colleges to release information about a student's status, course, transaction, or work or attendance without written permission from the student regardless of age. Please find a release of confidentiality at the bottom of the FAQ. 

  

 

 

 

 

http://www.aims.edu/student/admissions/forms/release_of_confidentiality.pdf